general terms and conditions 

  • Merilana is a registered and licensed coffee shop business in Panama and operates under Panama laws.

  • All prices are in US Dollar / Panama Balboa (equal currency)

  • Note that prices displayed online may differ from prices in store and also depends on product availability and pricing. 

  • Note that certain items listed on the menu may not be available in store or that new items may be available in store that is not listed on our website.

  • Note that certain images and/or promotional content was generated using AI and that actual products may differ slightly in presentation. 

  • All employees have completed their health checks required by law and are in possession of their health cards which is displayed in store. 

  • All certifications and approvals have been completed and is up to standard including fumigation and operation licenses.  

  • Merilana offers a range of specialty grade coffee. 100% Panameño. 100% Arabica. Single origin. 

  • PLEASE NOTE that our products are made with certain ingredients that may cause allergic reactions or might not meet special dietary needs - This includes full cream milk and fresh natural milk, eggs, sugar, flour, wheat, nuts, gluten, chocolate, meat, chicken, vegetables, fruits etc. Please ask in advance if you have any health requirements.  We will not be held responsible for any medical expenses associated with any health conditions or allergic reactions. 

  • We do offer a selection of alternative milks for coffee and tea (skimmed, lactose free, almond, soy)

  • We offer various reading books. All books are the property of the company. Please do not remove any books from the premises.

  • We offer various games including chess, dominos, cards etc. Please do not remove our games from the store. 

  • Our shop is under 24-hour video surveillance. 

  • We accept card payments (visa/mastercard) and Yappy payments.

  • Pensionado discounts are provided, but do not apply to combo specials that already feature discounted prices, or any other promotion, discount or special offer. It applies only to our standard (normal) retail menu prices on items. 

  • Trading hours from Tuesdays to Saturdays from 8am until 5pm. We are closed Sundays and Mondays. We may also be closed on public holidays.

  • Special opening times and holiday times will be announced on our social media pages.

  • AI - Please note that we make use of AI technologies to create various promotions and while such images provide an idea of specific products, the actual products might differ slightly in presentation and will not always match 100%. 

  • E & OE


Important notice:  

  • Smoking is prohibited and not allowed at our premises. 

  • Pets/animals are not allowed inside our shop area or in the offices, conference areas or bathrooms. 

  • Coronado Mall has certain rules about health & safety regulations that we must follow. Additionally, we offer our own very strict health regulations as we work with food products and our goal is to provide our customers with the best possible quality and therefor do not allow animals inside our premises that may compromise the quality of our offerings. 


Thank you for your understanding and support. 

Any questions can be emailed to merilana@guerraalvarez.com